Frequently Asked Questions

What is Oliver Checks In?

Oliver Checks In is a safety app designed for pet owners. If you don’t check in, your trusted contacts are notified so they can take care of your pet in case of an emergency.

How does the app work?

The app sends you daily check-in reminders at times you choose. If you don’t respond, your emergency contacts are alerted with instructions on how to care for your pet.

Who should use Oliver Checks In?
This app is perfect for pet owners who:
  • Live alone or travel frequently
  • Have unpredictable schedules
  • Want to ensure their pet is never left unattended
  • Need a simple way to coordinate emergency pet care with family, friends, or pet sitters
What happens if I miss a check-in?

If you don’t check in within your set time, the app notifies your safety net contacts, sharing the instructions you’ve provided so they can step in.

Can I customize my check-in times?

Yes! You can choose when and how often you want to check in to match your routine and pet care needs.

What information does my safety net contact receive?

Your safety net contacts will receive the information you choose to include in your Safety Net instructions. This can include details about your pet’s care (feeding instructions, medications, routines, etc.), home access instructions (if necessary), and any other important notes. You have full control over what is shared, ensuring your pet and home are taken care of exactly as you wish in case of an emergency.

Can I update my safety net contacts?

Absolutely! You can add, remove, or edit your safety net contacts anytime in the app.

What if I’m unavailable for a while or want to pause my check ins?

You can temporarily pause check-ins when needed and reactivate them when you’re ready.

Is Oliver Checks In a replacement for emergency services?

No. Oliver Checks In is designed to notify your trusted contacts in case you don’t check in, ensuring your pet is cared for. It does not contact 911, medical services, or law enforcement. If you are experiencing an emergency, you should seek professional help immediately.

Is my data secure?

Yes! We use encryption to protect your data and never share your information with third parties.

What happens if I don’t have internet when I need to check in?

The app will retry sending your check-in. If you remain offline past your check-in window, your emergency contacts will be alerted.

How do I get started?

1. Download Oliver Checks In from the App Store.
2. Set up your profile and choose your check-in schedule.
3. Add your emergency contacts and enter your pet’s care instructions.
4. Start checking in and enjoy peace of mind!

Get in touch today

Thank you! Your message has been received!
Oops! Something went wrong while submitting the form.