Terms & Conditions
Last Updated: October 17, 2026
1. Introduction
Welcome to Oliver Checks In ("Application"). This Application is owned and operated by Oliver and Maple LLC ("we," "us," or "our"). This Terms of Service agreement ("Agreement") sets forth the legally binding terms for your use of our Application. Your use of the Application is also governed by our Privacy Policy, which is incorporated herein by reference.
2. Accessing the Application
By accessing and using the Application, you agree to be bound by these Terms of Service. If you do not agree with these Terms of Service, you are not permitted to use the Application.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Application for your personal, non-commercial use, subject to these Terms of Service. We and our licensors retain all rights in the Application. Your use of the Application is also subject to Apple's standard End User License Agreement. Apple is not a party to these Terms of Service and is not responsible for the Application or its support.
3. User Obligations
By using the Application, you are affirming that you are at least 18 years old. You agree to provide accurate and current information during the registration process and update such information to keep it accurate and current. You also agree to use the Application in a lawful manner and not to share your account information with others.
We do not knowingly collect or solicit personal data from anyone under the age of 18. If you are under 18, please do not attempt to register or use the Application. If we learn that we have collected personal data from a person under 18, we will delete that information as quickly as possible.
4. Subscription, Billing, and Cancellation
4.1 Free Trial
Oliver Checks In offers a 7-day free trial for new subscribers on both monthly and annual plans. You will not be charged during the free trial period. At the end of the free trial, your subscription will automatically convert to a paid subscription at the applicable rate unless you cancel before the trial period ends. Only one free trial is available per Apple ID.
4.2 Paid Subscription Plans
Access to the full features of the Application requires a paid subscription. Subscription plans are available on a monthly or annual basis. Current pricing is displayed at the time of purchase within the App Store and may be subject to applicable taxes. By subscribing, you authorize Oliver and Maple LLC (via Apple's App Store billing system) to charge your payment method on a recurring basis at the then-current subscription rate until you cancel.
4.3 Auto-Renewal
Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the end of the current period. Your payment method will be charged within 24 hours prior to the end of the current period. You can manage and cancel your subscription at any time through your Apple ID account settings at Settings > [Your Name] > Subscriptions.
4.4 Price Changes
We reserve the right to change subscription pricing. We will provide reasonable advance notice of any price change, and price changes are handled through the App Store. Where Apple requires your consent to a price increase, your subscription will not renew at the new price unless you agree, and you may cancel at any time before the new price takes effect.
4.5 Cancellation
You may cancel your subscription at any time through your Apple ID account settings. Cancellation takes effect at the end of the current billing period; you will retain access to the Application until that date. Cancelling during a free trial will immediately end your trial and access to paid features.
4.6 Refunds
All purchases are processed through the Apple App Store. Refunds are subject to Apple's standard refund policy. Oliver and Maple LLC does not issue refunds directly. To request a refund, please contact Apple Support at reportaproblem.apple.com.
5. Safety Net Member Invitations and Communications
When you add a member to your Safety Net within the Oliver Checks In application, the designated member will receive an invitation via one or more communication channels, which may include email, SMS, WhatsApp, or other messaging services as supported by the Application from time to time. By accepting the invitation, the Safety Net member agrees to receive safety net alerts and communications through these channels. To ensure clarity and consent, each Safety Net member must actively opt in to participate and receive alerts.
At any time, a Safety Net member can opt out of receiving further communications by replying "STOP" to any message received. This will remove them from your Safety Net and cease all related alerts and communications from the Oliver Checks In application. For help, contact us at info@oliverchecksin.com. Messages are limited to Safety Net invitations, alerts, and related notices; message frequency varies, and message and data rates may apply.
Please note, by adding a member to your Safety Net, you confirm that you have obtained consent from the individual to send them an invitation. Oliver and Maple LLC is not responsible for unauthorized invitations or alerts sent by users adding contacts without such consent.
We do not guarantee the delivery of Safety Net alerts or invitations through any specific channel. Delivery may be affected by factors outside our control, including carrier restrictions, device settings, or third-party service availability. You are responsible for ensuring your Safety Net contacts are reachable and have opted in to receive communications.
6. Safety Net Instructions
The content you create using the Oliver Checks In Application ("Safety Net Instructions") is wholly your responsibility. Oliver and Maple LLC does not claim any ownership rights in your Safety Net Instructions. By creating these instructions, you grant us the right and license to store, transmit, and share such content only with your designated Safety Net contacts, including through the email, text, and messaging services used to deliver alerts. These instructions will never be publicly shared. You retain all rights to the Safety Net Instructions you create and are solely responsible for their accuracy and completeness. Because Safety Net Instructions may be delivered through third-party messaging services, please do not include passwords, payment card numbers, or other highly sensitive credentials in them. Oliver and Maple LLC is not responsible for reviewing, verifying, or editing the Safety Net Instructions, and we assume no liability for the content of the Safety Net Instructions.
7. Not an Emergency Service
Oliver Checks In is a check-in and notification tool that helps you stay connected with trusted contacts about your safety and the wellbeing of the people and pets in your care. It is not an emergency service, medical device, or substitute for emergency, medical, or veterinary assistance. If you or anyone in your care, including a pet, is in immediate danger, please contact your local emergency services. Do not rely on this Application as your sole means of summoning help in an emergency.
8. Changes to the Application; Suspension and Termination
We reserve the right to modify, suspend, or discontinue any aspect of the Application at any time, including features, supported communication channels, check-in functionality, or third-party integrations, with or without notice. We will make reasonable efforts to notify users of material changes through the Application or by email. Your continued use of the Application following any changes constitutes your acceptance of those changes. Oliver and Maple LLC shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Application or its features.
We may suspend or terminate your access if you violate these Terms of Service or misuse the Application. You may stop using the Application and delete your account at any time through the Application.
9. Disclaimer of Warranties and Limitation of Liability
The Application is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Application will be uninterrupted or error-free, or that check-in reminders, Safety Net alerts, or other notifications will be sent, delivered, or received on time or at all.
To the maximum extent permitted by law, in no event will Oliver and Maple LLC be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use the Application — including but not limited to missed check-in notifications, delayed alerts, or failure of the Safety Net notification system — even if Oliver and Maple LLC has been advised of the possibility of these damages. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses. Our total liability for any claim relating to the Application will not exceed the amount you paid for the Application in the 12 months before the claim. Nothing in these Terms of Service limits liability that cannot be limited under applicable law. You agree to use the Application at your own risk.
10. Indemnification
To the extent permitted by law, you agree to indemnify, defend, and hold harmless Oliver and Maple LLC, its officers, directors, employees, agents, licensors and suppliers, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Service, or any activity related to your account (including negligent or wrongful conduct), by you or any other person accessing the Application using your account.
11. Governing Law and General Terms
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in the State of Delaware.
If you are a consumer in the European Economic Area, Switzerland, or another jurisdiction with mandatory consumer protection laws, nothing in these Terms of Service removes the rights those laws give you, including the right to bring a claim in your local courts.
If any part of these Terms of Service is found unenforceable, the rest remains in effect. These Terms of Service and our Privacy Policy are the entire agreement between you and us about the Application.
Oliver and Maple LLC is a Delaware limited liability company with its registered address at 8 The Green, Suite R, Dover, DE 19901.
12. Changes to the Terms of Service
We reserve the right to modify or replace these Terms of Service at any time. We will make an effort to provide at least 30 days' notice before any new terms take effect. By continuing to access or use the Application after those revisions become effective, you agree to be bound by the revised terms.
13. Contact Us
If you have any questions about these Terms of Service, please contact us at info@oliverchecksin.com